Coupons can be applied at checkout in the Discount Code box or are applied automatically (based on coupon details). Coupons/discounts cannot be applied to previous orders. Coupons will not be applied when entered into the Order Notes box. Coupons expire at 11:59pm CST on date of expiration. Exclusions apply. Discounts do not apply on furnished and unfurnished dollhouses.

**Room bundles may not be available during other sitewide sales, including our Black Friday sale**

Room bundles are available below certain products in our online store. Products cannot be substituted in bundles. Coupons (those entered in the coupon box or automatically applied) cannot be used in the same checkout as items that are part of a room bundle.

Please allow 1-3 business days for processing time. During busy holiday season, we appreciate your understanding that processing times may be up to 7-10 days. We are a small business and work out hardest to get your order out as fast as possible!

Most orders ship USPS Ground Advantage with standard shipping - this is 2-5 day ship time most the year, but can be longer during holiday season. We do offer expedited processing and shipping to get your order to you in a tight timeframe. Please reference options for this in checkout.

Dollhouses furnished and unfurnished have a 7-10 business day handling time. They ship via UPS with a typical shipping timeframe of 2-5 days.

Shipping is a flat rate of $5.00 per order for standard shipping in the USA.

Yes! All orders $100+ receive free standard shipping in the US automatically - no code needed at checkout!

*Does not apply internationally*

We typically ship every business day, therefore there is chance we cannot cancel your order if it is already in processing. Please contact us via email as soon as possible if you need to cancel or modify you order. A restocking fee may apply.

info@macymae.com

At this time, we only ship to the USA and Canada.

Yes! If you’re not satisfied with any of the MACY MAE® brand items, notify us via email within 14 days of receipt at info@macymae.com. Consumer may is responsible for the return shipping fee. Should you decide to cancel your order, please notify us within 24 hours via email at info@macymae.com or shipping/restocking charges may apply. Dollhouses furnished and unfurnished are unable to be cancelled nor returned. No returns on final sale, discounted, sale, flawed or clearance items. No returns will be accepted without prior communication and approval.

We understand these are toys, but our items are meant for gentle play. We cannot accept returns due to item breakage due to improper play. We try our hardest to make quality pieces, but they are small and the makeup of pieces can be fragile.

Glue dots purchased online or from your local craft store work great for adhering accessories to your walls without damaging the finish!

We source "wallpaper" from the scrapbooking section at our local craft stores.